Privacy Policy

WOOLFR Privacy Policy

Greetings and welcome to WOOLFR, which operates under the umbrella of Marketing Local SEO, LLC (referred to hereafter as “Woolfr, “WOOLFR, Woolfr.com,” “the Company,” “We,” or “Our”). Your privacy is of paramount importance to us, and we are dedicated to safeguarding it in adherence to this policy.

Our website address is: https://woolfr.com.

This document outlines the nature of the information we may collect from you or that you may provide when visiting Woolfr.com, along with our approach to collecting, using, safeguarding, and disclosing that information.

This policy is applicable to the information collected:

  • On this Platform.
  • During your interaction with our advertisements and applications on third-party sites and services, provided these applications or advertisements incorporate links to this policy.
  • Through email, text, and other electronic communications exchanged between you and this Platform.

However, this policy does not cover information gathered by:

  • Us in any offline mode or via any other methods, including on any other website operated by the Company or any third party.
  • Any third party, including through any application or content (including advertisements) that may link to or be accessible from or on the Platform.

We urge you to carefully review this policy to fully understand our practices concerning your information and our handling of it. If you do not agree with our policies and procedures, you should not use our Platform. By accessing or using this Platform, you are agreeing to the practices outlined in this policy. Note that this policy may be updated occasionally (refer to the section on Changes to our privacy policy). Your continued engagement with this Platform following any amendments signifies your acceptance of those changes, so we recommend reviewing this policy regularly for updates.

Woolfr is protected by reCAPTCHA, and as such, the Google Privacy Policy and Terms of Service are applicable.

Use by Minors:

This Platform is not designed for individuals younger than 18. Anyone below the age of 18 is prohibited from submitting any kind of information to or on the Platform. We do not purposefully gather personal data from minors under 18. If you’re under 18, refrain from engaging with this Platform in any capacity, including using its features, registering, making purchases, participating in interactive or public commentary sections, or sharing any personal details with us, such as your name, address, phone number, email, or any usernames. We will eliminate such information if we discover that we have inadvertently obtained personal information from an individual under 18. If you suspect we might have information from or about a minor under 18, please complete this CSAM REPORT FORM.

Information We Collect About You:

Personal data, or personal information, refers to any details that could be used to identify an individual. This term excludes information from which personal identifiers have been removed (rendering it anonymous).

We might gather, utilize, store, and transfer various types of personal data about you, categorized as follows:

  • Account Information: This encompasses your email, password, birth date, and preferred account settings.
  • Transaction Information: This covers details required to finalize purchases, such as your full name, delivery address, and payment details. We do not directly process payment details, like credit card information.
  • Technical Information: This consists of your IP address, log-in specifics, browser type, and version, geographic and time zone settings, Internet Service Provider, types and versions of browser plugins, your device’s operating system, and other technologies on the devices you employ to engage with our Platform.
  • Geographical Information: This relates to your broad location as indicated by GPS technology or your Internet Service Provider. Our Platform does not capture or store your precise location but does record data linked to your “commits” or “check-ins” on the map, which are user-generated coordinates that may or may not reflect your true location.
  • Messaging Information: This includes the content of any public or private messages you convey through the Platform.
  • Comment Information: This covers the content of any public or private comments you make on the Platform.
  • Content Information: This involves private or public photos, videos, or other digital content you upload.
  • Profile Information: This includes information you choose to include in your public profile, such as your profile title or description.
  • Usage Information: This pertains to data on how you interact with our Platform, products, and services.
  • Marketing and Communication Preferences: This includes your preferences regarding receiving marketing materials from us and our partners, your communication preferences, and any feedback or information shared via email.

We also compile, utilize, and disseminate Aggregated Data, such as statistical or demographic information, for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data legally as it doesn’t directly or indirectly disclose your identity. For instance, we might aggregate your Usage Information to calculate the percentage of users utilizing a specific feature of the Platform. However, suppose we combine Aggregated Data with your personal data in a way that can directly or indirectly identify you. In that case, we treat the combined data as personal data subject to this privacy policy.

We do not gather any Special Categories of Personal Data about you (including your race or ethnicity, religious or philosophical beliefs, sexual life, sexual orientation, political opinions, union membership, health, and genetic and biometric data) unless you voluntarily provide it. We also do not collect information about criminal convictions and offenses.

Obligation to Provide Personal Data:

When the collection of personal data is a legal requirement or a prerequisite for a contract we have with you, and you fail to supply such data upon request, we might not be able to execute the contract (for example, to deliver goods or services to you). In this scenario, we might have to cancel a product or service you have with us, but we will inform you if that is the case at that time.

Methods of Data Collection:

We employ various strategies to gather data from you and about you, which include:

  • Direct Engagements: You might provide us with your information through form submissions or email interactions. This occurs when you sign up on our Platform, upload content, request additional services, or report issues with our Platform.
  • User Contributions: You might also supply us with Content Data for publication or display (“post”) in public sections of the Platform or for sharing with other Platform users or third parties. The responsibility for posting and sharing Content Data rests with you, and such actions carry inherent risks. While you can adjust privacy settings for Content Data within your account profile, it’s essential to understand that no security system is foolproof. Furthermore, we have no control over how other Platform users with whom you share your Content Data might act. Thus, we cannot assure you that unauthorized individuals will not see your Content Data.
  • Automated Tools and Interactions: Your interactions with our Platform can result in the automatic collection of Technical Data about your devices, browsing habits, and patterns, as previously mentioned. This collection is facilitated by technologies like cookies, server logs, and similar tools (refer to the section on Cookies and automatic data collection technologies). These technologies might also track your online activities across various third-party websites or services over time (behavioral tracking). It’s important to note that we do not acknowledge or react to any do not track signals (DNT). For additional details on DNT, you can visit www.allaboutdnt.com.
  • External Parties and Publicly Accessible Information: We might receive personal data about you from other websites that use our cookies or from external entities, such as business collaborators, subcontractors in technical, payment, and delivery sectors, advertising networks, data analytics providers, and search information services.

Usage of Cookies and Tracking Technologies on Our Platform:

Purpose and Functionality: Our Platform utilizes cookies, which are small text files placed on your device, along with other automatic data collection technologies. These tools serve to differentiate you from other users, enhance your browsing experience by personalizing the service, and help us refine our Platform by:

  • Estimating the size of our audience and their interaction patterns.
  • Remembering your preferences to tailor the Platform to your interests.
  • Accelerating search processes.
  • Recognizing returning users.

Your Control over Cookies: You have the option to decline browser cookies by adjusting your browser’s settings. However, disabling cookies might restrict access to certain areas of the Platform and affect the functionality of some features. If your browser settings are not adjusted to refuse cookies, our system will issue them as you browse.

Additional Tracking – Pixel Tracking:

  • The Platform may also use “pixel tracking,” a technique that involves invisible pixel tags (small snippets of code) to measure advertisement effectiveness and compile usage statistics. These tags are placed on specific pages to track user activity without visibility to the user.
  • Pixel tracking is employed to understand user activities and preferences, aiding in customizing services and promotional offers to suit user needs better. It enables us to track the effectiveness of advertisements leading users to our Platform and to ascertain user interaction with third-party websites linked from our Platform.
  • The collected data is crucial for our marketing strategies and research efforts. 
  • Pixel tracking is not used for European Economic Area (EEA) users unless you consent to cookie consent in the Analytics category.

Cookies Policy Additional Information:

  • It’s important to note that this policy does not cover data collection by third parties or on third-party platforms, even if linked to or from our Platform.

Use of Cookies and Tracking Technologies by External Parties:

Various segments or features on our Platform, such as advertisements, might be hosted by external entities, encompassing advertisers, advertising networks and platforms, content contributors, and application developers. These external parties might deploy cookies either independently or alongside web beacons or alternative tracking mechanisms to gather data about you during your engagement with our Platform. It’s possible for them to link this collected data with your personal information, or they might accumulate data, including personal data, regarding your online activities over a span of time and across diverse websites or online services. This data might be utilized to offer you advertising tailored to your interests (Behavioral Advertising) or other directed content.

The operation of these third-party tracking technologies and their usage of the acquired data is beyond our control. For inquiries concerning a specific ad or targeted content, it’s advisable to contact the pertinent provider directly.

Utilization of Your Personal Information:

We employ your personal data to supply products, provide services, communicate with you, execute marketing activities, and for other business-related functions, such as enhancing and personalizing your experience. Below are the ways we might use the personal data we collect and the justification for each use:

  • Purpose for Using Personal Data:
    • To register you as a new customer.
    • To deliver products or services, process and fulfill orders, manage payments and charges, and pursue the collection of debts.
    • To deter and identify fraud against either you or Woolfr.
    • To monitor for the presence of child sexual abuse material (CSAM) on our website.
    • To ensure adherence to our business policies, such as those regarding security and internet usage.
    • For operational reasons, like enhancing efficiency, training, and quality control.
    • For statistical analysis to aid in business management, such as assessing our customer base or efficiency metrics.
    • To prevent unauthorized access and changes to our systems.
    • For updating customer records.
    • For marketing our services to existing, past, and prospective customers who have shown interest.
    • To support law enforcement and comply with subpoenas.
  • Reasons for Use:
    • Fulfilling our contract with you or taking steps at your request prior to entering a contract.
    • Meeting our legitimate interests or those of third parties, which include debt recovery, fraud prevention, ensuring internal policy adherence, maintaining operational efficiency, conducting statistical analysis, and preventing criminal activities.
    • Complying with our legal and regulatory obligations.
    • Marketing purposes, we aim to promote our business to current and former customers.

We may also use your personal data to inform you about products and services that interest you. You can disable email notifications in your Account Settings if you prefer not to receive such communications.

Additionally, we might use the information we’ve gathered to help display advertisements to our advertisers’ target demographics. Although we won’t share your personal data without your consent, interacting with an advertisement might lead the advertiser to believe you fit their target criteria.

Non-personal data may be used for any business purpose without restriction.

Sharing Your Personal Information:

As outlined in this privacy policy, we may distribute the personal data we accumulate from you or that you supply to us in the following ways:

  • Within Woolfr: Given that Woolfr is a location-based social networking service enabling user information sharing, your Profile Information becomes public upon use. This visibility means other users can view your Profile Information and any personal (including sensitive) data you post. For instance, you might be visible to others in your vicinity. Ensure that you do not include any details you wish to remain confidential in your profile. Despite the Platform’s privacy settings, tech-savvy individuals might still access and potentially identify you through unauthorized Platform usage.
  • With External Service Providers: We may share your information with external vendors, service providers, contractors, or agents who carry out services on our behalf and require access to such information. This includes, but is not limited to, payment processing, data analytics, email distribution, hosting services, customer support, and marketing initiatives. We may also permit certain third parties to employ tracking technologies on the Platform, allowing them to gather data on your interactions over time. Such data might be used for various purposes, including content popularity analysis and online activity understanding. For instance, we utilize Google Analytics to comprehend user interaction with the Platform (details on Google’s data usage can be found here: https://policies.google.com/privacy, and you can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout).
  • To Affiliates and Subsidiaries.
  • To Successors: In cases of mergers, divestitures, restructuring, reorganization, dissolution, or the sale or transfer of some or all of the Company’s assets, whether as an ongoing business or as part of bankruptcy, liquidation, or similar proceedings, where the user personal data held by the Company is among the transferred assets.
  • For Specified Purposes: We may share your data for the specific purpose you provided it.
  • For Disclosed Purposes: We may share your data for purposes explicitly disclosed to you when you provide the information.
  • With Your Agreement.

Furthermore, we may disclose your personal data:

  • For Legal Compliance: To adhere to court orders, laws, or legal processes, including responding to government or regulatory demands.
  • For Agreement Enforcement: To enforce our terms of use and other agreements.
  • For Protection: When we believe disclosure is vital to safeguard the rights, property, or safety of the Company, our users, or others, including sharing information with other entities for fraud prevention and credit risk reduction purposes. For instance, we might share your personal data with your bank in case of a dispute or chargeback claim against us for a transaction made on our Platform.

We may distribute non-personal data without any restrictions.

The types of personal information we may disclose include, but are not limited to:

  • Account Information
  • Transaction Information
  • Technical Information
  • Geographical Information
  • Messaging Information
  • Comment Information
  • Content Information
  • Profile Information
  • Usage Information

Choices Regarding Your Personal Information:

We aim to empower you with choices about the personal data you share with us. To this end, we’ve established tools that allow you to control your information in the following ways:

  • Browser Cookies and Tracking: You can configure your browser to reject all or some cookies or notify you when cookies are being set or accessed by websites. Please be aware that if you choose to block cookies, certain sections of this Platform may not be accessible and may not function correctly. For detailed information on our use of cookies, refer to the Usage of Cookies and Tracking Technologies on Our Platform section.
  • Woolfr Promotional Communications: If you prefer not to have your personal data utilized by Woolfr to promote our products or services, you can opt out by turning off Email Notifications in your Account Settings. Additionally, if you receive a promotional email from us, it will include a link to your Account Settings, where you can opt out of Email Notifications. This opt-out does not extend to personal data submitted to Woolfr as a result of product purchases, service experiences, or other transactions.
  • Nevada Residents: Nevada residents who wish to invoke their right to opt out of the sale of their data under the Nevada Revised Statutes Chapter 603A can utilize this OPT OUT FORM. However, it’s important to note that we currently do not engage in data sales that would necessitate opt-out under this statute.
  • External Links and Third-party Plug-ins: Our Platform might occasionally include links to and from the sites of our partner networks, advertisers, affiliates, or third-party feature plug-ins. Engaging with a third-party link or plug-in means you might be interacting with third-party privacy policies over which we have no control. We advise reviewing these third-party policies before submitting any personal data.
  • Interest-Based Advertising by Third Parties: We do not oversee how third parties may gather or use your information for interest-based advertising. Nonetheless, such third parties may offer mechanisms for opting out of having your information used for targeted advertising. To opt out of targeted advertising from members of the Network Advertising Initiative (“NAI”), visit the NAI website at thenai.org.

Data Retention Policy: Duration of Personal Data Usage

We commit to holding your personal data only for the time frame that is deemed necessary to achieve the specific purposes for which the data was gathered. This includes fulfilling any obligations under legal, regulatory, tax, accounting, or reporting requirements. Should there be any complaints or a reasonable likelihood of legal disputes in our dealings with you, we may extend the retention period of your personal data.

The criteria for determining the duration for which your personal data will be kept include the volume, nature, and sensitivity of the data, the potential risk of harm from unauthorized access or disclosure, the objectives of processing your personal data, and whether those objectives can be accomplished through other means and relevant legal or regulatory obligations.

Legally, we are required to maintain basic information about our customers (including Account and Transaction Data) for six years after their customer status is terminated, primarily for tax-related purposes.

Under certain conditions, you have the right to request the deletion of your data. For more details on this, refer to the section on managing and modifying your personal Information.

There are situations where we may anonymize your personal data (rendering it no longer identifiable to you) for research or statistical analysis. In such cases, we may utilize this anonymized data indefinitely without any obligation to notify you.

Managing and Modifying Your Personal Information:

You have the ability to review and modify your personal information by signing into the Platform and navigating to the view of your account profile.

For those who haven’t set up an account or require assistance, you’re welcome to fill out this CONTACT FORM to seek access to, rectify, or remove any personal information you’ve shared with us. It’s important to note that erasing your personal information can only be achieved by concurrently terminating your user account. We reserve the right to reject modifications to information if such changes would violate any laws or legal mandates or render the information inaccurate.

Should you opt to erase your Content Data from the Platform, remnants of it may still be accessible in cached or archived pages, or other Platform users may have copied or stored it. Moreover, we might retain an archived copy of deleted accounts in a separate database for up to a year for legal purposes. The use and access of information provided on the Platform, including Content Data, are subject to our terms of service.

International Data Transfers:

Our operations are anchored in the United States. The personal data we gather may be processed, stored, and transferred to countries outside your own, where privacy laws may vary in their level of protection. If you reside outside the United States, be aware that your personal data may sometimes be accessed by individuals in various global locations, including in countries not recognized by the European Commission or other regions as having equivalent data protection standards as those in your country, state, territory, or region.

By providing your personal data or interacting with our Platform, you consent to such international data movements, including transferring your information across borders to any jurisdiction as allowed by applicable law.

For Canadian residents or those situated in Canada, it’s important to understand that transferring personal data outside Canada may expose your information to foreign law enforcement or other authorities.

For individuals in the European Economic Area (EEA), Switzerland, or the United Kingdom (UK), be informed that your data will be moved outside these regions, including to the United States. However, when transferring your personal data out of the EEA, Switzerland, or the UK, we commit to taking reasonable measures to ensure your data receives a comparable level of security by ensuring that any third-party recipient agrees to specific contractual clauses or other suitable safeguards.

Protecting Your Data:

The safeguarding of your personal data is a priority for us. We have implemented a combination of physical, technical, and administrative security measures to protect your information against loss, wrongful use, and unauthorized entry, alteration, or exposure. All personal data you furnish is secured behind firewalls on servers equipped with security features, and any financial transactions are protected using SSL encryption.

Your role in safeguarding your information is crucial. For parts of our Platform that are protected by a password you’ve either been assigned or chosen, maintaining the confidentiality of your password is your responsibility. We advise against sharing your password with others. Additionally, we encourage caution when you post information in public sections of our Platform, such as live chat areas, which are accessible to any Platform visitor.

It’s important to acknowledge that methods of transmitting data over the Internet are only partially secure. While we are committed to protecting your personal data, we cannot assure you of the absolute security of information sent to our Platform. Transmitting personal data is done at your own discretion. We are not liable for bypassing any privacy settings or security measures our Platform may employ.

State-Specific Privacy Rights:

Various state consumer privacy laws may grant their citizens additional privileges concerning using their personal data by entities like ours. For specifics on the privacy rights afforded to California residents, please refer to our dedicated Privacy Policy for California Residents.

Residents of Colorado, Connecticut, Virginia, and Utah are entitled to:

  • Verify if we are processing their personal data.
  • Access and request deletion of certain personal data.
  • Transfer their data in a portable manner.
  • Opt out of processing their personal data for targeted advertising and sales purposes.

Additionally, residents of Colorado, Connecticut, and Virginia have the right to:

  • Rectify inaccuracies within their personal data, considering the purpose for which the data is processed.
  • Opt out of profiling activities that lead to legal or similarly significant consequences.

To exercise these rights, please complete this PRIVACY FORM. If you need to contest a decision made in response to a request concerning your consumer rights, please complete this PRIVACY FORM again for an appeal.

Nevada residents have a specific right to opt out of the sale of certain personal data. Residents interested in exercising this right can complete this OPT OUT FORM. However, it’s important to note that our current practices do not involve selling data that would necessitate this opt-out provision.

California Residents: Privacy Notice:

This specific notice is tailored for residents of California and outlines our commitment to adhering to the California Consumer Privacy Act of 2018 (CCPA). Definitions from the CCPA apply correspondingly within this notice.

California Residents: Collecting Personal Information:

Our platforms, including websites and apps, gather personal information that may directly or indirectly identify you or your device. Over the past year, we have collected the following types of personal information:

  1. Identifiers: This includes names, postal addresses, unique identifiers, online identifiers, IP addresses, email addresses, account names, and other similar data.
  2. Personal Information under the California Customer Records statute: This includes names, social security numbers, physical characteristics, addresses, phone numbers, passport numbers, driver’s licenses, state IDs, financial details, and medical and health insurance information, among others.
  3. Protected Classification Characteristics: Details about age, race, color, ancestry, national origin, citizenship, religion, marital status, medical conditions, physical or mental disability, sex, sexual orientation, veteran or military status, and genetic data as protected under state or federal law.
  4. Commercial Information: This category is not applicable as we do not collect data related to personal property, products or services purchased, or other purchasing behaviors or tendencies.
  5. Biometric Information: We do not collect data like fingerprints, faceprints, voiceprints, iris or retina scans, and other biometric data.
  6. Internet Activity: This includes browsing history, search history, and interactions with websites, apps, or ads.
  7. Geolocation Data: We collect data about physical locations or movements.
  8. Sensory Data: We do not collect audio, electronic, visual, thermal, olfactory, or similar information.
  9. Professional or Employment-related Information: We do not collect information about current or past job history or performance evaluations.
  10. Non-public Education Information: This category is not applicable as we do not collect educational records directly related to students maintained by academic institutions.
  11. Inferences: We collect data that reflects personal preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

California Residents: Application of Personal Information:

The personal information we gather may be utilized or shared to serve one or more specified business objectives:

  • For the primary purpose for which it was provided. For instance, if you submit your name and contact details to get a quote or inquire about our offerings, that personal information will be employed to address your query. Should you supply personal information for a purchase, we’ll utilize that data to manage your payment and ensure delivery. Additionally, your information might be stored to assist with future orders or handle returns.
  • To manage your requests, purchases, financial transactions, and payments and to safeguard against fraud in transactions.
  • To offer support and address your queries, which includes resolving any issues you might have and enhancing the quality of our customer service.
  • To comply with requests from law enforcement in accordance with legal obligations, judicial orders, or government regulations.
  • In accordance with the explanations provided when we collect your personal information or as detailed in the CCPA.
  • To assess or facilitate significant business changes such as mergers, divestitures, structural reorganizations, dissolutions, or transferring a portion or all of our assets or those of our affiliates, particularly when personal information about users of our website held by us or our affiliates is involved in the transfer.

We commit not to gather additional categories of personal information or use the personal information collected for substantially different, unrelated, or conflicting purposes without notifying you.

California Residents: Sharing Personal Information:

Your personal information may be shared with third parties for business purposes under contracts stipulating the confidentiality and permissible use of the data, including service providers and data aggregators.

California Residents: Your Rights and Choices:

Under the California Consumer Privacy Act (CCPA), California residents are endowed with certain rights concerning their personal information. This segment delineates your rights under the CCPA and guides you on how to invoke them.

California Residents: Rights to Information and Data Portability:

You possess the right to request disclosures about the personal information we have gathered and utilized over the preceding 12 months. Upon receipt and verification of your consumer request that can be validated (refer to the section on How to Exercise Your Access, Data Portability, and Deletion Rights), we will provide you with the following information:

  • The types of personal information about you that we have collected.
  • The sources from which the personal information was collected.
  • The business or commercial reasons for collecting or, if applicable, selling the personal information.
  • The categories of third parties with whom we have shared the personal information.
  • The personal information collected about you is often referred to as a data portability request.

Should there have been any sales or disclosures of your personal information for business purposes, we will provide two distinct lists:

  • Sales detailing the categories of personal information bought by each recipient.
  • Disclosures for business purposes that specify the categories of personal information accessed by each recipient.

California Residents: Rights to Request Deletion of Personal Information:

You are entitled to request the removal of your personal information that we have gathered and retained, with certain conditions applying. Upon receiving and verifying your consumer request that we can authenticate (refer to the section on How to Implement Access, Data Portability, and Deletion Rights), we are obligated to erase (and instruct our service providers to erase) your personal information from our records, unless there is a justified reason to retain it.

Your request for deletion may be declined if the retention of your information is deemed essential for us or our service providers in order to:

  • Fulfill the transaction for which the personal information was collected, deliver a requested product or service, carry out actions reasonably expected within the scope of our ongoing business relationship with you, or fulfill our contractual obligations to you.
  • Identify and address security incidents, defend against harmful, deceitful, fraudulent, or illegal activities, or pursue legal action against those accountable.
  • Debug products to pinpoint and rectify malfunctions that disrupt their intended operation.
  • Adhere to the provisions of the California Electronic Communications Privacy Act (California Penal Code § 1546 et seq.).
  • Facilitate purely internal operations that align with the expectations of consumers based on their relationship with us.
  • Fulfill a legal duty.
  • Conduct any other internal and permissible use of the information in a manner that is consistent with the circumstances under which you provided it.

California Residents: Implementing Your Rights to Access, Data Portability, and Deletion:

To initiate your rights to access, transfer, and delete your data as outlined, you’ll need to fill out a CONSUMER REQUEST FORM. You or an individual you’ve designated and registered with the California Secretary of State to represent you can only request such requests. Requests on behalf of your minor child are also permissible.

A verifiable consumer request for accessing or transferring data is limited to twice in a 12-month span. To ensure the validity of the request, it must:

  • Include sufficient details to confirm your identity or that of your designated representative as the individual whose personal information we’ve collected.
  • Clearly outline the request to enable us to comprehend, assess, and address it accurately.

Should we be unable to verify your identity or the authority of your request, or if we cannot ascertain that the personal information pertains to you, we will be unable to fulfill your request.

It’s important to note that making a verifiable consumer request does not necessitate having an account with us.

Personal information submitted through a verifiable consumer request will solely be used to confirm the requester’s identity or authorization to make such a request.

California Residents: Timing and Method of Response:

Our goal is to address each verifiable consumer request within a span of forty-five (45) days from the date it is received. Should we need additional time, you will receive a written notification explaining the delay and the length of the extension.

Your response can be sent either via mail or electronically, based on your preference.

Our response will pertain to information collected within the 12 months preceding the date of the verifiable consumer request. Additionally, if we are unable to fulfill a request, our response will include the reasons for such a decision. In the case of requests for data portability, we will provide your personal information in a format that is easily accessible and facilitates the straightforward transfer of data between entities.

A fee is only charged for processing or responding to your verifiable consumer request if it is deemed excessive, redundant, or clearly baseless. If we conclude that a fee is justified, we will communicate the rationale for this decision and provide an estimated cost before proceeding with your request.

California Residents: Sale of Personal Data:

We commit to not selling your personal data to any external entity. Should there be any future considerations to selling your personal data, we will ensure you are provided with the necessary options to opt out or opt in, as mandated by the CCPA.

California Residents: Equal Treatment:

Exercising your rights under the CCPA will not result in unfair treatment by us. In line with the CCPA, we will not:

  • Refuse to provide you with our goods or services.
  • Subject you to varied pricing or rates for our goods or services, including through the use of discounts, benefits, or imposing penalties.
  • Offer you a different standard or quality of goods or services.
  • Imply that you receive a different price or rate for goods or services or a different standard or quality of goods or services.

California Residents: Additional Rights 

Under California’s “Shine the Light” law (Civil Code Section § 1798.83), California residents using our website can request details about sharing their personal data with third parties for direct marketing purposes. To submit such a request, kindly complete this CONSUMER REQUEST FORM.

California Residents: Updates to This Privacy Notice:

We hold the authority to modify this privacy notice as needed. Any updates will be communicated through our website, with the notice’s revision date also being updated. Your continued engagement with our website following these updates signifies your agreement to the revised terms.

California Residents: Getting in Touch:

If you have inquiries or feedback regarding this notice, our data collection and usage practices as outlined in our Privacy Policy, or to exercise your California legal rights, please contact us through this CONSUMER REQUEST FORM.

Privacy Rights for Residents of the EEA and UK:

The following provisions apply to individuals residing in the European Economic Area (EEA).

EEA and UK: Basis for Data Processing:

We may process your personal data if you have consented to this (for instance, by submitting information via the Platform’s contact or registration forms), if the processing aligns with our legitimate business interests without infringing upon your rights, or if processing your personal data is necessary for Woolfr to adhere to legal requirements.

EEA and UK: Your Statutory Rights:

Under specific conditions, you are entitled to rights as per data protection regulations concerning your personal data, including:

  • Access: You can request a copy of the personal data we have about you to verify our lawful processing.
  • Correction: You have the right to rectify any incorrect or incomplete personal data we hold. We may need to verify the accuracy of the updated data you provide.
  • Erasure: You can ask us to delete your personal data where there’s no valid reason for its continued processing. This also applies if you’ve successfully objected to processing, if your data has been unlawfully processed, or if we are obligated to erase your data by law. However, legal circumstances might prevent us from fulfilling your erasure request, which we will explain if applicable.
  • Objection: You have the right to contest the processing of your personal information if it’s based on our legitimate interests or those of a third party, particularly if you believe such processing affects your essential rights and freedoms. Additionally, you are entitled to oppose the processing of your personal data for the purposes of direct marketing. However, there might be instances where we can show that there are strong and justified reasons for processing your data that outweigh your rights and freedoms.
  • Restriction: You can request that we temporarily halt processing your personal data in specific scenarios: to verify its accuracy; when our processing is unlawful, but you oppose erasure; when you need us to retain the data for legal claims, even if we no longer need it; or you’ve objected to our processing, pending verification of our legitimate grounds.
  • Transfer: You can ask to transfer your personal data to you or another party in a commonly used, machine-readable format. This right is limited to data you initially consented to us using or data we processed in fulfilling a contract with you.
  • Withdraw Consent: At any point, you can withdraw your consent for data processing. Withdrawal does not invalidate prior processing but may affect our ability to provide specific services or products. We’ll inform you if service provision is impacted upon consent withdrawal.

To invoke any of the aforementioned rights, kindly complete this PRIVACY FORM.

Accessing your personal data is free of charge unless your request is baseless, repetitive, or excessive. We may levy a reasonable fee or decline your request in such cases.

When you exercise your rights, we may request additional information to verify your identity and safeguard your data. This precaution prevents unauthorized data disclosure. We might also contact you for more details regarding your request to expedite our response.

Our goal is to address all valid inquiries within one month. Complex or multiple requests might extend this timeframe, but we’ll inform you and update you accordingly.

Updates to Our Privacy Policy:

We commit to publishing any amendments to our privacy policy on this webpage. Significant alterations in how we manage our users’ personal information will be communicated via email to the email address you’ve provided in your account (where applicable) or via a notification on the Platform itself. The most recent update to our privacy policy can be found at the top of this page. It is your duty to regularly review our Platform and this privacy policy to stay informed of any updates.

Getting in Touch:

We welcome your inquiries, feedback, and requests concerning this privacy policy and how we handle privacy matters. To get in touch, please fill out this PRIVACY FORM.